Frequently Asked Questions

Find answers to common questions about VidPlanner Automation v2.0

General Questions

What is VidPlanner Automation?
VidPlanner™ is a powerful desktop application that automates video publishing to YouTube. It helps content creators, agencies, and teams save time by managing multiple accounts and scheduling posts from one centralized dashboard. Support for Instagram, TikTok, and other platforms is planned for future releases.
Which platforms does VidPlanner support?
Currently, VidPlanner supports YouTube. We're actively developing support for:
  1. Instagram
  2. TikTok
  3. Facebook
  4. Other platforms based on user feedback
Do I need technical knowledge to use VidPlanner?
Not at all! VidPlanner is designed with a user-friendly interface that anyone can use. If you can upload a video to YouTube manually, you can use VidPlanner.

Account & Billing

How do I get started?
  1. Purchase a plan and you'll receive your license key via email within 5 minutes.
  2. Download the application.
  3. Activate with your key.
  4. Start automating your social media immediately.
Can I use VidPlanner for both personal and client accounts?
Yes! Each account limit can be used for any YouTube account, whether it's yours or a client's. Agency and Team plans are specifically designed for managing multiple client accounts.
What happens to my scheduled posts if I cancel?
Any posts scheduled before your subscription ends will still be published as planned. After your subscription expires, you won't be able to schedule new posts until you reactivate.

Features & Functionality

Can I customize video metadata for each platform?
Absolutely! You can set unique:
  1. Titles
  2. Descriptions
  3. Tags
  4. Thumbnails
for each platform to optimize engagement.
Can I schedule posts weeks or months in advance?
Yes! Schedule as far in advance as you need. Many users plan their entire month's content in one sitting.
What video formats are supported?
VidPlanner supports all major video formats including:
  1. MP4
  2. MOV
  3. AVI
  4. MKV
We automatically optimize videos for each platform's requirements.

Security & Privacy

Is my data secure?
Yes. We use industry-standard encryption for all data transmission and storage. Your social media credentials are encrypted and never shared with third parties.
Do you store my videos?
Videos are temporarily stored during the upload process and deleted immediately after successful publishing. We don't keep copies of your content.

Still Have Questions?

Our team is here to help. Get in touch and we'll respond within 24 hours.

Contact Support